Web Sales Representatives

Philippines
Posted 5 days ago

Job title:  Web Sales Representatives
Work Location: BGC, Taguig
Qualification: High School Diploma or GED equivalent
No of Openings: 12

 

Roles and Responsibilities:

  • Provide inbound support for DocuSign through multiple channels; calls (8%), chats (90%) and emails (2%).
  • Consultants would be expected to answer customer service type questions and generate sales through consultative selling (Sandler method).

 

Required Skills:

  • Minimum of 1 year in an international call center (can be cumulative experience but not back-office work)
  • Voice or Chat Sales experience preferred (upselling, outbound sales, hard selling preferred)
  • Chat experience preferred
  • KPI: Sales (Monthly Recurring Revenue), Conversion Rate, Quality, Availability/SL, Attendance
  • Ability to comprehend and give instructions in English (B2 CEFR or greater)
  • Chat Assessment to be determined (35 WPM, 85% Accuracy)
  • Sales experience (inbound and outbound)
  • Instruction – giving skills (tested during interviews) Orientation and knowledge about DocuSign, digital signature

Job Features

Job CategoryCustomer Support
Job Level1 - 5 Years
Experience0 - 5

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