Our proprietary NLU model can identify customer intent and predict issues best resolved via messaging and offer the customer the option to receive an SMS.
Flawlessly connect with an on-demand expert to provide expert resolutions and live assistance significantly freeing up agents.
Automatically give expert-reviewed, personalized responses to specifically address questions, personalized to the situation.
Fewer phone calls. More automation. On-demand experts on call. It's the perfect recipe to free up agents, considerably increase CSAT, and boost ROI