Newer technological developments continue to refine the business landscape. These technological developments need stable, responsive, and agile IT investments to help you align your business objectives and fulfill your commitments to clients.
CSS Corp’s platforms are built using digital components like AI, NLP, Analytics, and Automation to craft award-winning, world-class solutions that translate to customer-centricity, cost reduction, operational excellence, and improved business resilience for clients.
CSS OnDemand helps you to reduce contact center volume by 40%, boost CSAT up to 20% and save millions per year with our next-gen gig CX ecosystem
CSS EDISON™ helps you gain complete control of your support processes, optimize costs, and drive exceptional experiences for superior customer acquisition, retention and renewals.
CSS CONTELLI™ is an amalgamation of AI, analytics, and automation that cohesively predicts models and subsequently manages complex infrastructure ecosystems effortlessly resulting in unprecedented CX.
24% Customer Churn Reduction for a Leading Telecom Conglomerate, Made Possible by CSS Edison™ Smart Routing Solution