April

CSS Corp recognized by Forrester for CloudMAP (Cloud Migration Capability)

Forrester’s new report on Vendor Landscape: Cloud Migration Services emphasizes cloud transformation capabilities

Bangalore, April 17, 2017CSS Corp, a leading IT Services and Technology Support company, today announced that its CloudMAP planning framework has been recognized by Forrester in their recent report – Vendor Landscape: Cloud Migration Services. The report has featured 30+ competitive vendors with extensive cloud transformation capabilities, driving rapid innovation through the cloud.

Forrester’s report recognizes the key players with advanced cloud expertise that help enterprises in seamless transitioning to the cloud. It talks about how high-profile companies have large-scale plans for migration, and how important it is to choose the right service provider with the right set of capabilities.

Report author Bill Martorelli, Principal Analyst at Forrester says “CSS Corp, for example, is attempting to transform cloud migration from a project opportunity to continuous delivery with automated/assisted migration.

CloudMAP was developed in CSS Corp’s indigenous Innovation Labs which act as an entry point for clients to access new age capabilities of the organization. Most of CSS Corp’s recent solutions have been incubated in their in-house labs. They are investing heavily in building pointed and niche solutions to simplify the client’s complex technology ecosystems. Their investments in the cloud are enabling enterprises to adopt the right cloud strategy and allow them to seamlessly migrate data into the cloud with minimal manual intervention.

CSS Corp’s key cloud solutions are:

  • CloudMAP – Automated Cloud Migration Assessment and Planning for a specific business process or enterprise workload. Reduces migration planning time by at least 40%
  • CloudPATH – Simplified, the industrialized and predictable method of migrating enterprise workload through refactoring, replatforming and live workload migration. Improves success rate of migration by 30-60%
  • CloudDRIVE – Operational readiness from day 1 in the cloud using our NextGen Predictive Operations and Automation Platform for continuous optimization. Saves cloud spend by 20-25%

Manish Tandon, Chief Executive Officer, CSS Corp remarks, “We are delighted to be recognized by Forrester for our capabilities in the Cloud Migration segment. CSS Corp provides a powerful combination of automation platform and frameworks for the success of digital and cloud transformation initiatives of our clients. We look forward to continuing our efforts to help our customers increase revenue by bringing innovative solutions to market. CSS Corp has carved a niche in the cloud space by it’s cost-effective, highly agile and flexible solutions which transform the customer experience.

These industry-leading technology capabilities have certainly resulted in customer delight. Especially, enterprise customers who look for business process focused migration are immensely benefitted through CSS Corp’s continuous planning, industrialized migration, and integrated operations.

About CSS Corp

CSS Corp is a global leader in providing IT Services and Technology Support solutions. The company harnesses the power of automation, analytics and digital technologies to address specific customer engagement needs. The company partners with Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. The company’s team of 5,500 technology professionals across 16 global locations are passionate about helping customers succeed in their businesses.

Please visit www.csscorp.com  for more information.

Media Contacts:

CSS Corp
Sivaram Kanthimathinathan: +91-9986070780 l Sivaram.Kanthimathinathan@csscorp.com

Genesis Burson-Marsteller
Juhi Chauhan: +91-8095230405 l  juhi.chauhan@bm.com

CSS Corp Opens State-of-the-Art Delivery Center in Bangalore to Support its Growing Infrastructure and Tech Support Business

BANGALORE, April 25, 2017: CSS Corp, a leading IT Services and Technology Support company, today announced the opening of its new global delivery centre in International Tech Park (ITPB), Bangalore to house the company’s expanding Infrastructure Management and Tech Support Business.

Special guests at the inauguration of its second service delivery centre in Bangalore included Michael McLeod, President and Chief Operations Officer and Donny Counts, Vice President, of Interface Security Systems, a marquee client for CSS Corp.

With the opening of the new delivery centre, CSS Corp has five fully equipped delivery centers in India – 3 in Chennai and 2 in Bangalore. The new facility in Bangalore is entirely compliant with the best-in-class IT infrastructure, robust security, client specific compliance requirements and sustainability standards.

“We are delighted to announce the launch of our new delivery center in Bangalore. Our relationship with Interface Security Systems gave us the impetus to open this new delivery center and our engagement with them will be the first to go live here. This facility will have top-notch engineers and solutions experts delivering innovation to Infrastructure and Tech Support customers.” said Manish Tandon, CSS Corp’s Chief Executive Officer.

CSS Corp and Interface recently partnered to create and deliver an expanding number of next generation managed IP based technology enabled solutions for networking, security and other enhanced IP Managed Services to selected Interface customers.

Manish further added, “We are strategically expanding our facilities in India to meet the growing needs of our customers and to attract the skilled, diversified and talented workforce available in this region.”

Michael McLeod, President and Chief Operations Officer, Interface Security Systems said, “Interface is uniquely qualified to be the one source for providing a bundle of IP Managed Services that simplify customer engagements and our partnership with CSS Corp strengthens and broadens our managed service capabilities”.

The 34,000 square feet new delivery center features 320 workstations and enables CSS Corp to provide future ready services to its customers. CSS Corp will be further expanding the facility with net addition of 12,000 square feet and 200 workstations.

About CSS Corp

CSS Corp is a global leader in providing IT Services and Technology Support solutions. The company harnesses the power of automation, analytics and digital technologies to address specific customer engagement needs. The company partners with Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. The company’s team of 5,500 technology professionals across 16 global locations are passionate about helping customers succeed in their businesses.

Please visit www.csscorp.com  for more information.

For more information, please contact:
Vivian Gomes
Vice President, Marketing

CSS Corp
Mobile: +91 96868 77882 | vivian.gomes@csscorp.com

CSS Corp Partners with HERE to Spearhead Innovation in Geospatial Services

~ CSS Corp, a leading IT services and technology support company partners with HERE Technologies to provide location context to business applications as a foundation for digital transformation. ~

  

Bangalore, 7 April 2020:  CSS Corp, a leading IT services and technology support company, today announced a partnership with HERE, a global leader in location intelligence, to provide advanced location analytics solutions for their customers. Through the partnership, CSS Corp will ultilise the HERE Platform and products to create and deliver innovative location-based solutions using geospatial data and advanced analytics.

With this collaboration, CSS Corp will leverage HERE’s products and solutions such as HLS, routing, traffic, positioning and tracking fleet telematics for its geospatial solutions to drive contextual intelligence for faster decision-making, scalability, improved efficiency and productivity. Customers will be able to accelerate their businesses and generate new opportunities to gain competitive advantage, leveraging CSS Corp’s bespoke solutions for fleet management, supply chain management and logistics built upon the HERE Platform and products.

In the last two years, CSS Corp has made significant investments to build its digital solutions portfolio in the geospatial services space in line with its strategy to position itself as the leading provider of customer experience and location-based services to brands globally. Digitalization has opened new ways for monitoring and getting efficiencies from autonomous vehicles, location-based services, asset and fleet tracking and management offering opportunities on a global scale. CSS Corp’s portfolio of digitally-enabled geospatial services, combined with HERE’s expertise in location-based solutions, presents a great opportunity to address the emerging market needs and drive major disruptions across industry segments with further reduction in costs and better efficiencies.

Speaking on the partnership, Sunil Mittal, Executive Vice President, CSS Corp said, “Location-based intelligence is emerging as a critical driver for providing enhanced and personalized services to global consumers. With our portfolio of best-in-class digital solutions in automation and advanced analytics, CSS Corp is in a strong position to deliver compelling business outcomes through this partnership with HERE Technologies. Our experience in product design and development, coupled with our 360-degree geospatial capabilities, will enable us to provide enhanced value to our customers while exploring new avenues of growth and performance.”

“The HERE Technologies partnership is aligned to CSS Corp’s digital vision and comes as a logical extension of our geospatial offerings. We are very excited to bring location analytics solutions built on the HERE Platform to our customers while driving meaningful impact to their businesses,” he added further.

According to Aditya Waghray, Senior Strategic Partner Manager from HERE, “Our  global partnership with CSS Corp defines a unique set of joint solutions to address the market demand for location services in the geospatial services space focused on improving fleet productivity, driver retention while reducing overall operational costs. The HERE Platform and our APIs across routing, traffic, tracking, positioning  and fleet telematics are helping power these solutions; and also provide real-time tracking of assets across the full supply chain especially during emergency response scenarios where there is a greater accuracy of supply and demand required.”

Media contact
Fei Tierney
+65 87956082
fei.tierney@here.com

Soumi Bhattacharya
+91-88619 59002
soumi.bhattacharya@csscorp.com

About HERE Technologies
HERE, a location data and technology platform, moves people, businesses and cities forward by harnessing the power of location. By leveraging our open platform, we empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. To learn more about HERE, please visit www.here.com and http://360.here.com.

About CSS Corp

CSS Corp is a leading IT services and technology support company that harnesses the power of AI, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 7000+ technology professionals across 19 global locations is passionate about helping customers differentiate and succeed. For more information, please visit https://www.csscorp.com

CSS Corp Divests Glow Networks to Altruist Group

Bangalore, 20 April 2020: CSS Corp, a new-age IT services and technology support company announced that it has divested Glow Networks to Altruist Technologies Private Limited, a multinational provider of telecom and business process optimization solutions. The sale was concluded in March 2020. Glow Networks is a network design and deployment services company which was acquired by CSS Corp in 2010.

Speaking on the occasion, Manish Tandon, Chief Executive Officer at CSS Corp said, “Over the last decade, Glow Networks has been integral to CSS Corp’s strategy of providing end-to-end network solutions in complex technology environments. With the upcoming 5G revolution underway, we felt that Glow needed to align with a telecom solutions ecosystem to capitalize on this opportunity. Altruist emerged as a suitable parent with its comprehensive suite of telecom products and services, coupled with its diverse geographical presence. We believe the synergies arising from this development augur very well for Glow’s business goals and for its customers.”

The newly appointed CEO for Glow Networks, Dharamjeet Taunque said, “With noteworthy telecom partnerships in more than fifty countries, Altruist’s acquisition of Glow Networks is a strategic step towards diversifying its portfolio. Altruist is a leading telecom-centered solutions provider to more than hundred operators globally. With this acquisition, we aspire to forge our existing expertise in content services, platforms for value added services, big data and billing, business assurance and enterprise solutions, with network design and 5G deployment capabilities. We have acquired Glow in its entirety; therefore, there is no impact on existing customer relationships or obligations.”

About CSS Corp

CSS Corp is a new-age IT services and technology support company that harnesses the power of AI, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 7000+ technology professionals across 19 global locations is passionate about helping customers differentiate and succeed. For more information, please visit www.csscorp.com

About Altruist

Founded in 2005, Altruist Technologies is a pioneer and one of the leading providers in telecommunication solutions across Asia, Africa, Middle East and Europe. Altruist is one of the largest and among the most successful groups, with 12 companies and more than ten thousand employees in various countries. Altruist also has significant presence in the U.S.A. through its other companies – SECOVA and TMP Direct- which offer benefit administration solutions and BPO services to a number of reputed clients. For more details, kindly visit www.altruistindia.com

 

Media Contact:

CSS Corp – Soumi Bhattacharya: +91 8861959002 | soumi.bhattacharya@csscorp.com

Altruist – Ingersol Jayakumar: +971 529944428 I Ingersol@altruistindia.com

CSS Corp wins ‘Outsource Partner of the Year 2020’ at Excellence in Customer Service Awards

Recognized for excellence in customer service by the Business Intelligence Group

 

Bengaluru, 29 April 2020: CSS Corp, a new-age IT services and technology support company, today announced that it has won the Outsource Partner of the year 2020 award by the Business Intelligence Group at their Excellence in Customer Service Awards. The company was named as the winner at Philadelphia on April 20, 2020.

CSS Corp was awarded for emerging as the premier outsourcing partner of the year. Over the last few years, CSS Corp has significantly enhanced its capabilities in the customer service and technical support landscape through differentiated business models and customer support transformation from an effort-led to an intelligence-led ecosystem. The company’s prowess in leveraging new age solutions has enabled it to consistently deliver business outcomes for its customers. Its digitally infused operations have enabled the company to stay nimble and adapt itself to the fast-evolving industry landscape. In the current Covid19 crisis, CSS Corp has been one of the first service providers to transition to a 100% productive Work-From-Home model with zero impact to SLAs, by leveraging its RESILIENCE framework.

Speaking on the occasion, Manish Tandon, Chief Executive Officer, CSS Corp said, “We are delighted to be recognized as the outsource partner of the year 2020 by the Business Intelligence Group. Over the past few years, CSS Corp has positioned itself as a leader in driving outcome focused CX transformation for our clients. We have been investing heavily in strengthening our capabilities as an end-to-end managed CX services provider and have emerged as a strategic partner of choice for global brands with our business transformation-themed services. In the services landscape, we understand that one size doesn’t fit all, hence we strive to engineer customized, but scalable solutions that fit within our clients’ business environments. This award is a testament to our continued pursuit of service excellence driven by our values of customer centricity, deep tech innovation and spirit of partnership with our customers.”

The New Jersey-based Business Intelligence Group (BIG), recognizes companies for their superior, cutting edge performance established through well-crafted customer service programs and tools enabling their customers to grow. They are known for their transparent and ‘crowdsourced’ industry awards platform, and unique scoring model.

About CSS Corp

CSS Corp is a new-age IT services and technology company that harnesses the power of AI, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of over 7,000 technology professionals across 19 global locations is passionate about helping customers differentiate and succeed. For more information, please visit https://www.csscorp.com

 

Media Contact:

CSS Corp – Soumi Bhattacharya: +91 8861959002 | soumi.bhattacharya@csscorp.com

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