LatestPress Release
LatestPress Release
Bangalore, India –01 February 2023
Movate (formerly CSS Corp), a digital technology and customer experience (CX) services company, today announced the appointment of Aaron Fender as Executive Vice President and Chief Delivery Officer for its Digital CX business. Aaron will lead Movate’s global delivery for its digital customer experience business unit, and also serve as an integral part of Movate’s executive leadership team, influencing the organization’s path to sustainable growth, profitability, client-focus and expansion.
Recently, the company rebranded to Movate to underline its tremendous transformation over the last few years. Movate is a combination of ‘momentum’ and ‘innovate’. The company has consistently delivered revenue growth of 20-30% by leveraging digital-infused solutions with an insights-driven approach to drive impeccable customer experiences. Aaron’s appointment will further strengthen Movate’s CX delivery and operations as it positions itself to service larger and more complex client engagements.
Aaron has over 25 years of experience in the CX industry with a focus on BPO delivery. Previously, he has played crucial roles in setting up multiple teams within both Teleperformance and Toyota Financial Services. Most recently, as COO at ResultsCX, he was the operational lead in transforming the company from an outbound telemarketing company to a full contact center operation growing revenue from $20M to $400M with 50+ clients. At Movate, he will be responsible for end-to-end technology-driven customer experience services across customer acquisition, support, retention, and digital engagement. He will also optimize the operational structure to drive agile and innovative solutions in the CX arena, contributing to the company’s overall growth.
Commenting on the appointment, Sunil Mittal, CEO, Movate, said, “We are delighted to welcome Aaron to our Movate family as we move to the next phase in our growth journey. The relevance of what we have to offer is clearly exhibited in our industry-leading growth over the past several years. Aaron’s expertise across the CX landscape and multiple industry verticals will help further bolster our ability to optimally deliver cutting-edge CX services and digital solutions to our growing portfolio of clients across the globe.”
On joining Movate, Aaron said, “ I am very excited to join the Movate team as they have charted an incredible growth and change trajectory in recent years. It feels great to be part of a company that’s on the verge of becoming a serious CX disrupter. I look forward to creating a scalable delivery strategy and operations ecosystem that can sustainably cater to our ongoing organic and inorganic growth.”
About Movate
Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 12,000 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range. To know more, visit: www.movate.com.
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With these partnerships Movate plans to train and hire 5000 freshers in the next 3 years
Chennai, India – November 22, 2022
Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, has recently signed MoUs with two academies – ‘ICT Academy’ and ‘Telangana Academy for Skill and Knowledge (TASK)’ to create an effective and proactive talent pool. The two MoUs will help create skill-based opportunities for best-in-class talent from leading tech universities and educational institutes across the country.
These partnerships include creating comprehensive skill development programs with tailored business training modules, allowing students to graduate with recognized tertiary qualifications, refined digital skills, and employable credentials. The skilling programs will leverage an innovative curriculum focused on new-age technologies and will include workshops, conclaves, webinars, and guest lectures for creating a skilled future workforce.
Anish Philip, Chief People Officer, Movate, said, “Industry 4.0 is transforming the workforce, and we are likely to witness a gap between talent demand and supply across industries, especially for tech and digital talent. It’s therefore crucial to prepare students and faculty members to meet the current and future needs of the IT/ITeS industry. These strategic partnerships will help bridge the gap by encouraging the holistic development of the new-age workforce (millennials and Gen Z), skill them across a plethora of disruptive technologies, and prepare them for the future.”
For the first MoU with the ICT Academy, the IT Minister of Tamil Nadu, Shri. Mano Thangaraj, CEO of ICT Academy, Hari Balachandran, and a few board members of ICT Academy, graced the signing ceremony in Bengaluru.
Benedict Arokiasamy, Senior Vice President & Head – L&D, Movate, said, “It’s vital for organisations to focus on L&D initiatives to ensure the potential workforce is industry-ready. I believe India has a unique opportunity to become a talent hub for IT and CX companies if academia and businesses come together to create a sustainable talent pool.”
For the second MoU with TASK, the IT Minister of Telangana, Shri. KT Ramarao, CEO of TASK, Srikanth Sinha, and cricketer Krishnamachari Srikkanth, a special guest, were part of the signing ceremony in Hyderabad.
Movate has been associated with the ICT academy for the last two years and has supported over 2,500 students with various career opportunities in the IT/ITeS space. This year the company has extended its partnership with TASK to further amplify its efforts toward creating a skilled talent pool with high employability quotient in India. Additionally, the company is exploring opportunities to collaborate with different universities to address the talent supply-demand gap.
Movate has a significant presence in Chennai, Bengaluru, and Hyderabad. The firm plans to expand its operations further in Hyderabad and Chennai, leveraging the ‘Hire and Train’ model to recruit approximately 1,000 freshers per location in the next one year. These partnerships will help drive Movate’s efforts in increasing the number of graduates with industry-specific digital and tech skills for its customers.
About Movate
Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centred innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range. To know more, visit: www.movate.com.
Follow Movate on LinkedIn, Facebook, Twitter and Instagram.
About ICT Academy
ICT Academy is an initiative of the Government of India in collaboration with the state Governments and Industries. ICT Academy is a not-for-profit society, the first of its kind pioneer venture under the Public-Private-Partnership (PPP) model that endeavors to train the higher education teachers and students thereby exercises on developing the next generation teachers and industry ready students.
About Telangana Academy for Skill and Knowledge (TASK)
The key focus at Telangana Academy for Skill and Knowledge is to enhance employability quotient of young graduates in our state and enable them to choose multiple avenues as they graduate. TASK enables a collaboration platform between Government, Academia and Industry to enhance skilling, research and entrepreneurship among youth in Telangana.
12,000 trees planted, representing each employee of the organization
Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, organized an extensive tree plantation drive, “Each One, Plant One,” as part of its ESG program to help create a better planet for future generations. The company recently soft-launched its rebranding from CSS Corp to Movate in September, 2022. As part of the rebrand celebrations, Movate had committed to planting an additional 12,000 saplings, one for each employee.
The plantation drive, held at Chennai, witnessed over 500 volunteers, including Movators and their family members, local school and college students, teachers, and lecturers. The local authorities, councillors and the panchayat head were also part of the drive. Together, the company planted a wide variety of trees, including Mahogany, Rosewood, Neem, Indian Tulip, Bedda Nut, and others, in an effort to create a man-made forest for a greener ecosystem. This ongoing environment-friendly activity underlines the core foundation of the company’s ESG values: care and responsibility.
Anish Philip, Chief People Officer at Movate, who was also one of the volunteers at the plantation drive, said, “We have been part of the IT & CX services industry for over 26 years and have come a long way in the last few years. We have tremendously transformed ourselves to align with changing business needs, and it was crucial to have an identity that reflects our growth and evolution into a human-centered technology company. Today, we are Movate, a company built on a strong foundation of care and responsibility toward our employees, clients, and the way we do business. This plantation drive is a gesture to acknowledge all the good work done by everyone who has been and continues to be a part of this wonderful journey. We are delighted to celebrate our new beginning by planting 12,000 saplings of hope for a better planet.”
Movate has been a UNGC member for years now. The senior leadership team is committed to global environmental sustainability and consciously integrates ESG into the company’s core business strategy. In the last couple of years, the company has planted over 25,000 native saplings. Last year, Movate planted over 3,000 saplings, disposed off 442 kg of e-waste through authorized recyclers, and reduced carbon dioxide emissions by almost 5400 Metric Tons, reiterating its commitment to a healthy environment.
Here is the soul-nourishing video of Movate’s plantation drive: Each One, Plant One | Tree Plantation Drive | ESG Program by Movate
About Movate
Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range. To know more, visit: www.movate.com.
Follow Movate on LinkedIn, Facebook, Twitter and Instagram.