2019

CSS Corp wins Gold in IT Services at the 11th Annual 2019 Golden Bridge Awards®

~ CSS Corp’s Innovative Network Services and Solutions Emerge at the Top~

  

Bangalore, October 28, 2019: CSS Corp, a new-age IT services and technology company, has won Gold in the 11th Annual 2019 Golden Bridge Awards® for its Innovative Network Solutions. The company was bestowed with the ‘Best Solution of the Year’ title in the IT services category. The award was presented in San Francisco on October 28, 2019, during the red-carpet awards ceremony.

CSS Corp’s innovative network solutions are designed to enable telcos to address the challenges associated with 5G installations and accelerate their 5G rollouts. Leveraging cognitive technologies such as AI/ML, advanced analytics and intelligent automation, the solutions drive network transformation reliably and cost-effectively. Built on their multi-vendor and multi-technology networks expertise, the end-to-end solutions cover advanced network planning, NFV automation, digital quality assurance, field operations optimization, and cognitive network operations. Developed in CSS Corp’s state-of-the-art innovation labs, the solutions enable organizations to scale up their resilience, business agility, and operational excellence.

Speaking on the occasion, Manish Tandon, Chief Executive Officer, CSS Corp said, “Building a system that is agile and intuitive with a deep focus on business operations and customer experience is indispensable today. Our digital-focused strategy and innovative network solutions have helped us to offer flexible and value-based services to our clientele, and fast-track their network transformation journeys. This award is a testament to CSS Corp’s vision to offer best-in-class solutions that leverage cognitive technologies to solve a wide range of business problems. I’m proud that our solutions have been appreciated by more than 160 esteemed jury panelists from a broad spectrum of industries around the world.”

 “We will continue to push boundaries and explore new frontiers in bringing more cutting-edge and cost-effective network solutions for our customers to enable them to succeed.”

About CSS Corp

CSS Corp is a new age IT Services and technology company that harnesses the power of AI, automation, analytics, cloud and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 6,400 technology professionals across 18 global locations are passionate about helping customers differentiate and succeed. For more information, please visit www.csscorp.com.

About Golden Bridge Awards

The coveted annual Golden Bridge Awards program encompasses the world’s best in organizational performance, innovations, products and services, executives and management teams, women in business and the professions, innovations, best deployments, product management, public relations, marketing, corporate communications, international business, and customer satisfaction programs from every major industry in the world. Organizations from all over the world are eligible to submit nominations including public and private, for-profit and non-profit, largest to smallest and new start-ups. More than 160 judges from a broad spectrum of industry voices from around the world participated and their average scores determined the 2019 Golden Bridge Awards Finalists and Winners.

 

Media Contact:

CSS Corp – Mohit Sinha: +91-9972699447  l  Mohit.Sinha@csscorp.com

CSS Corp Recognized as Leader in the digital workplace by ISG

~ CSS Corp Recognized as Leader in the digital workplace by ISG ~

  

Bangalore, 2nd Dec : CSS Corp, a new-age IT services and technology support company, today announced that it has been recognized as a market leader in the digital workplace by Information Services Group (ISG), a leading global technology research and advisory firm.

According to the 2019 ISG Provider Lens™ Digital Workplace of the Future Report for the U.S., CSS Corp, based out of Milpitas, California, United States was among the leading providers in the Digital Workplace of the Future Managed Services – Mobility Support category.

“Leaders in our digital workplace report are helping companies make their employees’ lives easier by allowing them to use the technologies of their choice,” said Jan Erik Aase, director and global leader, ISG Provider Lens Research. “Digital workplace leaders are helping employees of their clients engage in more satisfying and efficient ways with their companies’ data and applications.”

The ISG report noted that, ”CSS Corp has developed smart workplace support services based on cognitive automation and offers flexible usage options to midmarket clients”. Earlier this year, CSS Corp was featured in the Top 25 Digital Transformation case studies in 2019 by ISG.

Manish Tandon, Chief Executive Officer, CSS Corp, said, “In this age of hyper-connectivity and heightened customer expectations, global organizations are looking to create workplace environments that enable their employees to be most productive. In this context, we have been working with leading organizations to help them set up workplaces of the future. Our digital workplace solutions, powered by mobility and augmented reality technologies, coupled with best-in-class services, is an ideal option for organizations who are looking to transform their work environments. We are glad to be recognized as leaders by ISG for our digital workplace services. “

The 2019 ISG Provider Lens™ Digital Workplace of the Future Report for the U.S. evaluates the capabilities of 28 providers across four quadrants: Digital Workplace Consulting Services, Managed Services — Workplace Support, Managed Services — Mobility Support and Managed Services — Mobility Support for the Midmarket.
The ISG Provider Lens Quadrant report series draws insights on service provider capabilities from focused surveys, briefings, interviews with providers, input from ISG advisors, ISG benchmarking data, and data drawn from the ISG Contracts Knowledgebase™ and ISG Engagement Database™. The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 70 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

About CSS Corp

CSS Corp is a new age IT Services and technology company that harnesses the power of AI, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 6,400+ technology professionals across 18 global locations is passionate about helping customers differentiate and succeed. For more information, please visit https://www.csscorp.com

Media Contact:

CSS Corp – Mohit Sinha: +91-9972699447  l  Mohit.Sinha@csscorp.com

CSS CORP RECOGNIZED AS A DISRUPTOR IN AVASANT’S INTELLIGENT AUTOMATION SERVICES RADARVIEW™ 2019-2020 REPORT

~ CSS Corp recognized for its RPA, AI and analytics capability in IT automation through its indigenous cognitive automation platforms – Contelli and Active Insights ~

  

Bangalore, 20th Dec : CSS Corp, a new-age IT services and technology support company, announced today that it has been recognized as a “Disruptor” in Avasant’s Intelligent Automation Services RadarView™ 2019 Report. Avasant acknowledged CSS Corp’s consistent innovation in its RPA solutions and indigenous AI-enabled platforms, Contelli and Active Insights. The report evaluated 24 global service providers against key criteria including scope and quality of portfolio, performance and growth, innovation capabilities, geographic coverage, implementation experience, case studies, and client satisfaction score.

Avasant’s report has recognized Contelli and Active Insights, CSS Corp’s homegrown intelligent automation platforms for its adoption of RPA, AI, and analytics in IT processes transformation. The platforms leverage cognitive technologies to drive the customers’ service delivery operations, accelerating growth, and predictability. The context-driven platforms together drive end-to-end automation of both front-office and back-office processes. CSS Corp has used the platforms successfully to fast-track IT automation for its customers across telecom, media, hi-tech, banking, and retail industries.

According to Swapnil Bhatnagar, Research Director, Avasant, “With the advent of more disruptive cognitive technologies, the enterprise journey of intelligent automation has traversed from a rule-based approach to judgment-based automation. CSS Corp’s automation strategy is in tandem with this market opportunity with a clear focus on the contextual adoption of automation for back-end as well as front-end processes by leveraging AI and analytics. This approach, in conjunction with heavy investments made in innovation labs for incubating solutions and reskilling its workforce for the next leap of automation, has made CSS Corp a Disruptor in Avasant’s Intelligent Automation Services RadarView 2019-2020.”

Speaking on occasion, Manish Tandon, CEO, CSS Corp, said, “Being recognized by Avasant as a disruptor in intelligent automation services reinforces our deep expertise and innovation in effectively managing enterprise and IT operations ecosystems. Our cognitive solutions are built with a focus to drive business outcomes for our customers and transform their challenges into opportunities. We will continue to engineer value for our customers through cutting-edge solutions and ensure they stay ahead of the disruption curve in the IT landscape.”

The Intelligent Automation Services RadarView 2019 Report addresses the dual need of the enterprises to leverage both the RPA and the AI-enabled IT automation space, and to identify service providers that span both. Avasant’s RadarView™ is an independent assessment that reflects the true capabilities of service providers, with a view of evaluating them as long-term partners for digitally evolving global organizations.
For the full report, please visit – https://solution.csscorp.com/css-corp-named-a-disruptor-in-2019-avasants-intelligent-automation-services

About Avasant (@avasant)

Avasant, a leading global management consulting firm with areas of expertise in digital advisory, business & IT transformation, strategic sourcing, and globalization strategies, has operations in North America, Asia, Africa and Europe. Headquartered in Los Angeles, California, Avasant’s talented team of consultants, lawyers and technologists average over 20 years of industry experience, and have conducted more than 1,000 engagements in over 40 countries. Avasant drives customer value through the use of proprietary consulting and advisory methods focused on enabling clients define strategies that leverage technology innovations for sustained competitiveness and growth, which have been refined over decades of real-world engagement experience. For more information, visit www.avasant.com.

About CSS Corp

CSS Corp is a new age IT Services and technology company that harnesses the power of AI, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 6,400+ technology professionals across 18 global locations is passionate about helping customers differentiate and succeed. For more information, please visit https://www.csscorp.com

Media Contact:

CSS Corp – Mohit Sinha: +91-9972699447  l  Mohit.Sinha@csscorp.com

CSS Corp Named Amongst ET NOW ‘Dream Companies to Work For’ in India

Ranked as one of the best employers in India in the IT & Software category

 

Bengaluru, March 01, 2019: CSS Corp, a new-age IT services and technology support company, today announced that it has been recognized amongst the ‘Dream Companies to Work For’ by ET Now, India’s premier broadcast channel, and part of the Times Group. CSS Corp was recognized for its strong employee-centricity along with innovation and learning-oriented culture. The awards were presented at a gala ceremony on 16th February at Taj Lands End, Mumbai.

CSS Corp was featured in the list of top 51 companies in India across all industries. CSS Corp scored well in parameters such as company vision, alignment of learning to business goals, technology and innovation, career development, and employee engagement. The company’s learning and innovation environment, customer-centricity and outcome-orientation, along with its career progression framework- ‘Reimagine’, helped propel it through the rankings. The recognition reaffirms CSS Corp’s position as one of the premier employers to work for in the IT & Software industry.

Commenting on the recognition, Manish Tandon, CEO at CSS Corp said, “We are delighted to be recognized by ET NOW. As an organization, we are deeply committed towards building a culture that promotes learning newer technologies and encourages a problem-solving mindset. Our vision and commitment reflects through our investments in cutting-edge technologies and learning frameworks to create a vibrant workforce that passionately embraces customer-centricity and outcome-driven critical thinking.”

“In our knowledge economy, it is imperative that we constantly learn, unlearn and relearn in order to stay relevant and edge ahead. In this context, our employees are our pillars of strength. Steps taken towards training workforces in next-gen technologies, problem-solving, and communication skills can pay great dividends for employees and their organizations in the long run,” he further added.

Speaking on the occasion, Nishikant Nigam, EVP and Chief Delivery Officer at CSS Corp said, “It is an honor to be part of this elite list of dream companies to work for.  As a new-age digital organization, CSS Corp encourages a digital culture that fosters learning and enables our employees to think, feel, and innovate from a customer’s perspective. Our culture and technology infrastructure not only helps to bring employees more in alignment with customers’ journeys, but also enables them to make context-aware decisions, focus on continuous learning and take calculated risks.”

“Our Reimagine framework, which was awarded by NASSCOM in 2017, brings some of the industry’s best tools to fast-track career development for our employees. Along with our Innovation Labs, these platforms help us to build strong digital capabilities into our workforce, while delivering further on our commitment to building a vibrant and technologically advanced organization,” he said further.

 

About CSS Corp

CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 5,500 technology professionals across 16 global locations are passionate about helping customers differentiate and succeed.  For more information, please visit www.csscorp.com.

 

Media Contact:

CSS Corp

Soumi Bhattacharya: +91-88619 59002 l Soumi.Bhattacharya@csscorp.com

CSS Corp wins Silver Stevie® in 2019 Sales & Customer Service Awards

Cloud-based analytics platform Active Insights recognized for Best Use of Customer Insights

 

Bengaluru, March 06, 2019: CSS Corp, a new-age IT services and technology support company, today announced that it has won the Silver Stevie® Award in the “Best Use of Customer Insights” category at the 2019 Stevie® Awards for Sales & Customer Service. CSS Corp’s Active Insights platform was recognized for its innovative usage of AI and data insights to impact revenue streams and create a competitive advantage for its customers. The results were declared during the award ceremony on Friday, February 22 at Caesars Palace in Las Vegas, Nevada.

The cloud-based Active Insights platform is a multi-faceted advanced analytics platform that goes beyond traditional analytical models. It helps businesses understand their customers across their digital journeys by providing insights on customer intent, interactions, engagement, and enablement. With its extensive data ingestion, cognitive insight, simplified visualization and extensive reporting capabilities, Active Insights has been consistently ranked amongst the leading customer analytics platforms in the world.

Speaking on the occasion, Manish Tandon, Chief Executive Officer, CSS Corp said, “In today’s connected economy, consumers demand instant gratification and instant solutions for complex problems. This has changed the competitive dynamics for global brands, making them seek out actionable insights, but by sifting through tons of customer data.”

“As a new-age services company, CSS Corp understands this need deeply, and hence we are building customer-centric solutions that change the way our customers create and compete, and bring about significant revenue advantage to them.”

“We are proud to see Active Insights being recognized by Stevie, and this award is a testament to our continued pursuit of customer centricity and deep tech innovation.” he further added.

More than 2,700 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Finalists were determined by the average scores of more than 150 professionals worldwide, in seven specialized judging committees.

About CSS Corp

CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 5,500 technology professionals across 16 global locations are passionate about helping customers differentiate and succeed.  For more information, please visit www.csscorp.com.

About The Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than

60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

 

Media Contact:

CSS Corp

Soumi Bhattacharya: +91-88619 59002 l Soumi.Bhattacharya@csscorp.com

CSS Corp Secures a Win for Best Use of Emerging Technologies at IMC Digital Technology Awards

India, May 07, 2019: CSS Corp, a new-age IT services and technology support company, recently bagged the SmartTech Award under the “Best Use of Emerging Technologies” category at IMC’s Digital Technology Awards. The event was hosted by IMC Chamber of Commerce and Industry at St. Regis Marriott Hotel in Mumbai. The company was recognized for its innovative adoption of Artificial Intelligence (AI) in Customer Service Management.

CSS Corp’s homegrown customer experience solution helps simplify complex business processes and streamlines customer life cycle management. By using artificial intelligence, the solution leverages real-time data to effectively deliver personalized and context driven customer engagement. Additionally, in a customer support ecosystem, CSS Corp’s platform uses AI and analytics to identify issues, analyze the best course of action and guide customers through specific solutions.

Speaking about the win, Manish Tandon, Chief Executive Officer, said,” It is an honor to be recognized for our innovation in digital capabilities and excellence. This accolade strongly reaffirms our expertise and nimbleness in understanding our customers’ needs and delivering fulfilling experiences through cutting edge technologies. We will continue to invest in using emerging and agile technologies to further innovate, and empower businesses to achieve their business outcomes while delivering unparalleled customer satisfaction.”

About CSS Corp

CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 5,600 technology professionals across 17 global locations is passionate about helping customers differentiate and succeed.  For more information, please visit www.csscorp.com.

About IMC Chamber of Commerce and Industry in India

The IMC Chamber of Commerce and Industry is an independent governing body in India for the industry sector and technology enthusiasts. It started over 100 years back to represent Indian businesses and has gradually entered into tracking technology adoption across industries. Set up in 1907, in the wake of the ‘Swadeshi Movement’ to represent Indian businesses. IMC is a premier Chamber of trade, commerce and industry in India. Headquartered in Mumbai and a strong presence in Delhi, the Chamber has more than 3000 members, comprising a cross section of the business community. It plays an advocacy role on a wide range of matters and acting as an impetus to growth and development of businesses, on policy and implementation matters.

 

Media Contact:

CSS Corp

Soumi Bhattacharya: +91-88619 59002 l Soumi.Bhattacharya@csscorp.com

CSS Corp Conducts Computer Literacy Training Program for Autistic Students

May 09, 2019: CSS Corp, a new-age IT services and technology support company, organized a ‘Computer Literacy Training program’ for students of Jayam Special School, Chennai from March 14th to April 26th, 2019. The program equipped autistic students with essential IT skills such as word processing and computer safety. To ensure students have ongoing access to IT equipment, CSS Corp also set up the school’s first computer lab.

The initiative is a part of CSS Corp’s ‘Digital Literacy’ CSR program, which aims to equip students with the computer skills necessary for modern life.

During the program, CSS Corp employees worked closely with school authorities to conduct engaging training sessions that equipped students with vital digital skills. Highlights included:

  • Introduction of a computer literacy program as part of the school curriculum
  • Students with speech impairments learned to communicate with teachers using technology
  • Students participated in fun activities such as envelope and cover making, and were invited to display their art skills at the CSS Corp facility in Chennai

CSS Corp has organized IT training programs for close to 2,200 students across a variety of Chennai schools, including a ‘Computer Literacy Program’ at a Government Girls Higher Secondary School during 2018. Students attending these programs are trained in word processing, spreadsheets, and Internet safety, and also receive career and development counseling.

About CSS Corp

CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 5,600 technology professionals across 17 global locations is passionate about helping customers differentiate and succeed.  For more information, please visit www.csscorp.com.

 

Media Contact:

CSS Corp

Soumi Bhattacharya: +91-88619 59002 l Soumi.Bhattacharya@csscorp.com

CSS Corp Wins ‘The Golden Globe Tigers 2019 Awards’ from CMO Asia Group

May 23, 2019: CSS Corp, a new age IT services and technology support company, today announced that it has won ‘The Golden Globe Tigers 2019 Awards’ in the Business Innovation category. The results were declared by the CMO Asia group at the Le Meridien hotel in Malaysia. CSS Corp was acknowledged for its intelligent automation capabilities, built with innovative solutions that enable IT operations to become more agile and accessible for enterprises.

CSS Corp’s intelligent automation for IT operations has been designed to leverage the transformative potential of cognitive technologies to drive customer centricity, simplify businesses, and ensure top-notch service delivery and management for enterprises. By infusing intelligence into IT operations, the platform promotes the highest level of predictability and service-level optimization, providing agility, speed, and flexibility.

Speaking about the win, Manish Tandon, Chief Executive Officer, CSS Corp, said, “We are deeply honored to receive this prestigious award for our innovative service model in IT operations. Our cognitive solutions have been a catalyst in transforming traditional IT ecosystems into smarter hybrid frameworks, adding more value to our customers. We continue to work on empowering our customers to drive greater business agility and efficiency through context-driven IT operations.”

About CSS Corp

CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of 5,600 technology professionals across 17 global locations is passionate about helping customers differentiate and succeed.  For more information, please visit www.csscorp.com.

 

Media Contact:

CSS Corp

Soumi Bhattacharya: +91-88619 59002 l Soumi.Bhattacharya@csscorp.com

CSS Corp wins the “Digital Company of the Year 2019” at BTVI Business Leader of the Year Awards

 Cognitive solutions and services recognized for driving innovation and outcomes for customers

 

June 10, 2019: CSS Corp, a new age IT services and technology support company, announced it has won the ‘Digital Company of the Year 2019’ at the recently concluded BTVI Business Leader of the Year Awards. The company was recognized for its innovation in digital customer experience and IT operations leveraging cognitive technologies that enable brands to deliver agility, speed, and control across customer interactions and diverse IT ecosystems.

CSS Corp’s digital solutions are built to simplify customer interactions and business operations through the implementation of AI capabilities and advanced statistical models. In a customer support ecosystem, the cognitive CX platform helps reorient organizations to adopt agile and contextual strategies that proactively assess conditions, analyze problems, and recommend solutions to drive omnichannel customer engagement. In an IT operations ecosystem, CSS Corp’s intelligent automation solutions help in dynamically and proactively monitor and manage IT infrastructure, maximizing up time. CSS Corp also helps organizations modernize their legacy applications leveraging cloud technologies. It provides a unique services value proposition that blends digital technologies with services to drive outcomes for its customers.

Speaking about the win, Manish Tandon, Chief Executive Officer, CSS Corp said, “Our deep-rooted customer-centric approach has helped us build a progressive and agile solution portfolio that elevates the customer experience. Our cognitive capabilities have been instrumental in transforming CX and IT operations for organizations across industries. We are delighted to be recognized for our innovation and are committed to maintaining our investments towards building a nimble delivery ecosystem that leverages best-in-class people, digitally mature processes and next-generation technologies that mobilize organizations to deliver stellar customer experiences.”

About CSS Corp

CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of over 6000 technology professionals across 18 global locations is passionate about helping customers differentiate and succeed.  For more information, please visit www.csscorp.com.

Media Contact:

CSS Corp

Soumi Bhattacharya: +91-88619 59002 l Soumi.Bhattacharya@csscorp.com

CSS Corp Wins the Incite Customer Service Awards 2019

 Wins in the category of ‘Solution Provider of the Year’

 

June 19, 2019: CSS Corp, a new age IT services and technology support company announced today that they have won the “Solution Provider of the Year: People’s Choice” award at the recently concluded Incite Customer Service Awards 2019 event. The award ceremony was part of The Customer Service Summit West 2019 event in San Diego, organised by the Incite group. CSS Corp’s Cognitive Customer Experience (CX) portfolio was chosen as the best solution of the year from amongst other leading IT players.

CSS Corp’s Cognitive Customer Experience (CX) portfolio has been built to help brands drive superior customer lifecycle management powered by artificial intelligence and advanced analytics capabilities. The portfolio integrates technologies like chatbots, automation, consumer insights, knowledge management, Robotic Process Automation (RPA) and mobile applications through an outcome-based service model to deliver enhanced customer experiences. In a business outcome context, it also enables new revenue opportunities for organizations by leveraging advanced applied analytics to map a customer’s journey, personalize interactions and enable purchase decisions.

Speaking about the win, Manish Tandon, Chief Executive Officer, CSS Corp said, “We are delighted to be recognized by the Incite group for our unique service model that delivers stellar customer experiences. It is a testimony to our underlying philosophy that customers are at the centre of the business ecosystem. Through our cognitive CX portfolio, we are committed to offer disruptive customer service solutions that enhance engagement and exceed expectations. We will continue to invest in developing solutions that enable our customers to dynamically react to the ever-changing customer intent and proactively resolve their challenges”.

 The Incite Customer Service Awards unite leading minds at the forefront of customer service and aim to shine a spotlight on the achievements of those who are truly exceeding customer expectations. This year, companies of all sizes from around the world and across industries were part of the evaluation. Entries for each category were evaluated by a panel of judges who shortlisted 8 finalists based on relevant criteria. The People’s Choice Awards results were based upon an evaluation of maximum votes garnered from people who voted from the shortlisted finalists.

About CSS Corp

CSS Corp is a new age IT services and technology support company that harnesses the power of artificial intelligence, automation, analytics, cloud, and digital to address customer needs. The company partners with leading enterprises to help realize their strategic business outcomes. Its team of over 6000 technology professionals across 18 global locations is passionate about helping customers differentiate and succeed.  For more information, please visit www.csscorp.com.

Media Contact:

CSS Corp

Soumi Bhattacharya: +91-88619 59002 l Soumi.Bhattacharya@csscorp.com

CSS Corp is now Movate

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