What began in 2003 as an engagement to provide technical support for one product line has grown today into a long-term partnership to support a wider range of products while consistently improving CSAT and FCR scores. The key factor that enabled CSS Corp to achieve this is its team’s continuous and relentless strive to provide valuable and actionable insights, recommendations and corrective action plans to the client. Proactive initiatives like that have made us their partner of choice.
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