Supporting online learning systems for thousands of customers in more than 60 countries across the globe, the client’s IT infrastructure is as business-critical as it gets. With an internal IT team that couldn’t scale to the needs of a constantly growing business, the client partnered with CSS Corp to monitor and manage its datacenters. From taking over with a smooth transition to effecting seamless operations, CSS Corp created the right mix of process automation, subject matter experts, and tiered service delivery to deliver strong business outcomes. Like managing more than 2,000 datacenters and 1,000 customers with 99.97% uptime — that’s interruption-free service for gap-free learning.