Our services help you out-class your competition by empowering you with insight fueled strategies, faster business results, rapid innovations and ever improving ROI

Our Services

Account Management

64% additional revenues generated through our tech-support services. Check out our proactive support for an incredible experience throughout the customer journey

Customer Acquisition

64% additional revenues generated through our tech-support services. Check out our proactive support for an incredible experience throughout the customer journey

Premium Tech Support Services

64% of additional revenues generated through our tech support services. Check out our proactive support for an incredible experience throughout the customer journey

Technical Support

64% additional revenues generated through our tech-support services. Check out our proactive support for an incredible experience throughout the customer journey

Customer Service

64% additional revenues generated through our tech-support services. Check out our proactive support for an incredible experience throughout the customer journey

Customer Experience Management

64% additional revenues generated through our tech-support services. Check out our proactive support for an incredible experience throughout the customer journey

TANGIBLE OUTCOMES

Enabled a global High-Tech and Networking company to extend support to the “out-of-warranty” products and multiplied the cross-sell and up-sell opportunities

  • 200% reduction in support calls
  • 95% resolution rates

Preventing revenue loss for a large Retailer through proactive monitoring solution

  • 5X faster issue resolution
  • 30% reduction in helpdesk calls

Cost-effective mobile enablement of online services for a leading US Health Insurer

  • 40% reduction in maintenance cost
  • 500 users per day

Enabled a fail safe operation for a leading developer of Education Software’s IT infrastructure

  • 2000 incidents monitored every month
  • 99.97% service uptime
Outclass competition with our tech support services
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ResourceCentre

Brochure

Unlocking the power of Customer eXperience. See how we do it

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White Paper

50 Bn connected devices globally! We’ve cracked IoT support

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Blogs

Busted – 5 disturbing trends and myths in digital testing

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Case Study

Read how 80% retail specific cyber-attacks were thwarted

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Infographics

Soar into the cloud with 40% reduction in TCO

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Point of view

Augmented Intelligence in Customer Service

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