Leverage Managed Infrastructure Services for your business with CSS Corp

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In the digital economy, CIOs play a major role in responding faster to the changing needs of customers and reduce future capital expenditures. To do this, CIOs and IT leaders must adopt an entirely new approach to infrastructure management.

Our Solutions

Enterprise Service Desk

Personalized and persona based service desk solutions aimed at End-user Experience Transformation

Infrastructure Operations

Context Driven IT Operations Platform Solution Driving Intelligent Support Operations

Infrastructure Engineering

Optimizing IT infra with cost effective and robust engineering services

Success Stories

Transformed and modernized the IT landscape of a global insurance firm specializing in the underwriting of Insurance Products

  • >90% CSAT ensuring customer stickiness
  • Exceeded SLAs within 6 months of operations
  • Optimized enterprise it infrastructure services

24 x 7 x 365 accurate and timely information management for a real-time Weather Solutions enterprise

  • Services delivered had an assured availability percentage of 99.97%
  • 99% SLA delivery compliance ensured zero downtime

Scalable helpdesk to keep infrastructure always-available for a global leader in Telecommunication services

  • 24 x 7 product support services
  • Sustain CSAT of 85% – 90% across calls and incidents

Streamlined IT Operations and increased resiliency for a major Hospitality group

  • 200 objects monitored across infrastructure and geographies
  • 20% – 30% cost reduction in IT operations

Resource Center

Case Studies

96% improvement in resolving infrastructure management issues

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Infographics

Achieve 31% reduction in infrastructure management costs by simplifying IT

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Blogs

8 best practices to transform your infrastructure management

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