CSS Corp’s IT Visualization solution helps you to integrate, visualize and share data that matters the most to your business. The business intelligence solution enables you to graphically represent massive amounts of data sets clearly and efficiently, using visually appealing graphs, charts, maps and more. You can easily integrate data from various sources and create customized performance metrics and reports. For instance, as a Service Desk manager, you can proactively analyze incoming ticket trends and minimize loss due to any SLA impacts to manage your work queue efficiently.
By providing a multi-faceted view of business and operational activities you can identify meaningful relationships and patterns that will ultimately prove useful to enhance your customer satisfaction levels. You can directly interact with data which helps you bring actionable insights to the surface and make well-informed, data-driven business decisions.