At CSS Corp, we focus on delivering sustainable growth and value to our customers through advanced analytical models. Our analytics solution puts in place data, processes, analytics tools and visualizations, coherently, by enabling faster time to insights, and enhancing the quality and reliability of insights through exploratory and self-learning models. These models are built on our Active Insights platform that promotes predictability, service and resource optimization delivering value to our customers.

Active Insights, CSS Corp’s Smart Analytics approach is an amalgamation of AI (Artificial Intelligence), Analytics and Automation that cohesively predicts models and subsequently manages/solves a complex IT/Behavioral ecosystem effortlessly, resulting in an unprecedented customer experience by simplifying your operational activities through cognitive technologies. Our platforms unleash intelligent insights about customer sentiments, buying behaviors and satisfaction scores that drive business success.

CSS Corp has been Recognized as a “Strong Performer” in Forrester Wave for Customer Analytics Services – September 2017

Customer Experience Analytics

Drive revenue and operational efficiencies through AI powered analytics

Prescriptive Analytics

Avoid downtime and machine failures forever with a proactive warning system

Conversational AI

Embrace voice as the next support paradigm. Support just got better

IT Operations Analytics

Infuse AI - led intelligence to your IT operations and keep infrastructure as good as new

IOT Analytics

Lower running costs, increase and streamline machine operations with predictive insights

Marketing Analytics

Revive marketing campaigns with Active Insights. Deliver precise contextual messaging

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