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Embrace voice as the new frontier. Start and actuate business engagements by just talking and create true “Hands-free” experiences. Save time and costs by minimizing support provided through traditional means. Our platform tightly integrates with all other channels like Email, Chat, Video to provide a seamless experience for all. Harness our platform’s sentiment analysis to gauge customer intent, loyalty, churn detection, brand affinity and devise clever strategies for customer retention.
Create new interaction paradigms with our cognitive experience platform, where human intelligence and machine intelligence converge to provide a sophisticated, automated support solution. The platform integrates with all customer channels such as voice, email, chat, and websites across devices, enabling a consistent customer experience.
CSS Corp’s conversational AI services covers conversational artificial intelligence services, enterprise AI platform for customer service, and conversational AI platform for enterprises.