CSS Corp’s Analytics Platform as a Service uses Machine Learning to actively learn and transform data into actionable information. Over the years, CSS Corp has worked with more than 25 Fortune 1000 companies and in industries ranging from Manufacturing, Healthcare Technology, Telecommunications, Financial Services, Retail/CPG and Healthcare.

Our Solutions

Speech Analytics

Gain in-depth understanding of customers for faster turnaround and satisfactory resolutions.

Log Analysis

Actively monitor and analyze log records to build and maintain robust system.

Early warning system

Predict, analyze and resolve issues with zero downtime of your systems and networks.

Success Stories

Automated QA for Leading Manufacturer of Networking Equipment with Speech Analytics.

  • Delivering 15% CSAT score improvement
  • 20% AHT improvement
  • Text Analysis and Decision Trees were used for TTR Estimation
  • Segmented cases into homogeneous behavioral groups based on meta-data patterns using the clustering approach

CSS Corp is now Movate

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