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CSS Corp’s Enterprise Support Services helps organizations to simplify their complex technology support ecosystems. We empower enterprises to adopt new-age technologies and help them shift from reactive to pre-emptive engagement models and deliver superior customer experiences. Our holistic services cover the entire support lifecycle right from implementation to end-of-life support enabling enterprises to realize operational efficiencies and gain competitive differentiation.

TECHNICAL SUPPORT SERVICES

Level 1/2/3 tech support, dedicated engineer and remote lab support

CUSTOMER SUPPORT

Welcome center, partner care, and customer database management

Digital Enterprise Services

Cognitive assistants | Smart case manager | Mobile support manager | Customer 360 | process automation

PROFESSIONAL SERVICES

Product implementation, integration and CRM services

CUSTOMER SUCCESS

Technical account management, deployment advisory and resident engineer

EDUCATION SERVICES

Training, content creation and knowledge management

Flyer

Simplifying Complex Support Ecosystems For Enterprises

Blog

Partner With The Digital Disruptor In Contact Center Services

Video

CSS Corp’s Augmented Reality (AR) Based Support Solutions

Case Study

Transforming CX and EX with Automation and Next-gen
For the Omnichannel Support For a Global Networking OEM

Infographics

Modernizing Contact Centers Has Never Been So Urgent

POV

Technology-driven enterprise support and services in 2020 and beyond

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