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The rapid transition to digital has significantly changed the world for ever. Traditional voice and text businesses are declining as the data business grows exponentially. The competition has broadened to include new kinds of business models. Customer’s expectations are very different. Brands need to renovate, innovate and evolve much faster than ever before to stay relevant

Customer Experience (CX)

Our industry specific Customer Experience (CX) services drives digital operations effectively by eliminating challenges that hinder customer engagements.

Enterprise Tech Support

Experience next generation support through our Digital TACs - an intelligent support optimization framework designed to transform support operations by leveraging new age technologies.

Consumer Tech Support

CSS Corp understands the challenges faced by businesses in Telecom, Media, Technology (TMT), Retail and CPG industry and enables them to anticipate and face disruptions effectively.

Premium Tech Support

Our (PTS) platform enables telcos launch customer support operations faster, drive contextual interactions with additional revenue opportunities.

Enhance customer interaction with our tech support services
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Brochure

64% additional revenues generated through our tech-support services

Whitepaper

Your digital partner to help you win in the IoT era

Blogs

Know your customer first. Key to superior tech-support

Case studies

89% improvement in quality scores and tech support team performance

Infographics

Poor service experience makes 44% of consumers switch to a competitor

Point of View

Augmented Intelligence in Customer Service