Outclass Competition with our Tech Support Services
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CSS Corp is a global leader in Tech Support and IT Services enabling one in three Fortune 1000 companies transform their customer experience. Our Technical Support design focuses on the multi-event and multi-channel journey of the consumers as more than half of all customer interactions happen during this journey. Here is where we see more churn happening as the disjointed & complex buying experience and lack of proper support makes customers drop out of the purchase process.

Enterprise Technical Support

Outclass your competition with 30% to 50% support cost reduction. CSS Corp’s Enterprise Tech Support harnesses the power of automation, digital and data to enable enterprises move to a pre-emptive and proactive support model.

Consumer Tech Support Services

64% additional revenues generated with proactive support. CSS Corp's customer-centric approach identifies your customers’ buying/technology usage patterns to help you create an informed engagement with them.

Brochure

64% additional revenues generated through our tech-support services

Whitepaper

Your digital partner to help you win in the IoT era

Blogs

Know your customer first. Key to superior tech-support

Case studies

89% improvement in quality scores and tech support team performance

Infographics

Poor service experience makes 44% of consumers switch to a competitor

Point of View

Augmented Intelligence in Customer Service