Outclass Competition with our Customer Experience Management Services
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The rapid transition to digital has significantly changed the world forever. Traditional voice and text businesses are declining as the data business grows exponentially. The competition has broadened to include new kinds of business models. Customer’s expectations are very different. Brands need to renovate, innovate and evolve much faster than ever before to stay relevant

Cognitive Support Services

We found that the best support experiences are the ones that never happen. We turned to the power of digital technologies – including Artificial Intelligence, Automation, and Advanced Analytics – to reimagine Customer Experience

Customer Experience (CX)

Our industry specific Customer Experience (CX) services drives digital operations effectively by eliminating challenges that hinder customer engagements.

Consumer Tech Support

CSS Corp understands the challenges faced by businesses in Telecom, Media, Technology (TMT), Retail and CPG industry and enables them to anticipate and face disruptions effectively.

Premium Tech Support

Our (PTS) platform enables telcos launch customer support operations faster, drive contextual interactions with additional revenue opportunities.

Enhance customer interaction with our tech support services
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64% additional revenues generated through our tech-support services


Your digital partner to help you win in the IoT era


Know your customer first. Key to superior tech-support

Case studies

89% improvement in quality scores and tech support team performance


Poor service experience makes 44% of consumers switch to a competitor

Point of View

Augmented Intelligence in Customer Service

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