CSS Corp creates service extensions for our existing customer base and prospects as we have developed the expertise and proven capability to evolve from being totally focused on the support business of a product company or ISVs. Our knowledge services provide on demand CRM Services, social media solutions, knowledge engineering & support, BI, knowledge management with Knowledge Centric Support (KCS) modeling, creation of cloud based process support systems and tools. Our services extend remote support to field support for both break-fix, design and build on customer site. Services primarily cater to Professional Services Organization (PSO) of the product companies that operates with TAC, sales, and partner teams. This service components such as design desk, channel sales group, BOM services help optimize PSO function by creating a back-end PSO organization.
