As per Gartner, real-time analytics will influence 50% of agent interactions by 2018. The addition of automation is making Tech-Support an even larger function to transform customer experience and deliver unprecedented value to the end-consumers.

SaaS Support

40% cost reduction with cloud based Enterprise Support

Training and Field Implementation

Deliver extraordinary Customer eXperiences with CSAT >90% with high-end training

Software Support

Reduce support costs by upto 50% with CSS Corp Software Support Services

Customer Care Support

Win CSAT scores of over 90% through superior customer care support

Brochure

Want to improve average sales order value? Here’s how

Point of View

Rethink Tech Support in the Digital World

Case study

83% improvement in the average handling time with over 90% CSAT scores

Blog

Do you know your customer? Think again

Infographics

Poor customer service makes 44% of consumers switch to a competitor

Whitepaper

Your digital support partner in the IoT era