A world-class product needs a world-class support partner. CSS Corp’s Software Support Service harnesses the power of automation, digital and data to enable enterprises to move from a reactive support model to a pre-emptive and proactive support model.
Our Enterprise Support solutions are focused on reducing complexity in technology, assured quality and operational effectiveness. As a true support partner in growth, we guarantee a smooth risk-free transition that is cost efficient and delivers a better ROI. The superior service delivery is built on our Digital Solutions Framework to ensure that the solutions we provide are pre-emptive and aligned to your business goals. It allows you to be flexible to scale up based on your business needs.
Our software support services are extended to offer premium support services – either language or near shore to end customer, dedicated (named) engineer services and focal support for key accounts. The Technical Assistance Center (TAC) services have an added capability to offer proactive services.