CSS Corp creates service extensions for our existing customer base and prospects as we have developed the expertise and proven capability to evolve from being totally focused on the support business of a product company or ISVs. Our knowledge services provide on-demand CRM services, social media solutions, knowledge engineering & support, BI, knowledge management with Knowledge Centric Support (KCS) modeling, the creation of cloud-based process support systems and tools.
Our gamut of services extends from remote support to field support for both break & fix, design and build on customer site. Services primarily cater to Professional Services Organization (PSO) of the product companies that operate with TAC, sales, and partner teams. These service components such as design desk, channel sales group, BOM services help optimize PSO function by creating a back-end PSO organization.
