Analytics, Automation, Cloud – Each present unlimited possibilities to improve operational efficiencies and grow business by unlocking new sources of revenues.

DIGITAL ASSURANCE

Validate your digital assets with a singular, AI-driven solution that generates better UX, conversions and business outcomes.

AUGMENTED REALITY SOLUTIONS

Transform CX and cut operating costs with intelligent visual support

Analytics

Reduce time-to-insight with real-time customer analytics and better understanding of customer’s journey

Automation

Enable proactive and pre-emptive support through automation to improve Customer eXperience and generate additional revenues

Cloud

Transform business processes, enhance customer relationships and build a favorable competitive advantage

Analyzed customer sentiments and proactively resolved issues with our analytics solution for a global Streaming Device Enterprise

Delighting customers with 90% CSAT
12% improvement in AHT

Prevented revenue loss for a large Retailer with an automated monitoring solution

5x faster resolution of issues
30% reduction in helpdesk calls

Automation & optimization of IT operations enabled significant cost savings for a global Insurance company

Improved infra uptime from 88.3% to 99.73%
>90% First Call Resolution (FCR)

Zero IT infra downtime to ensure undisrupted service during application migration for a premier Investment Bank

20% faster time to market
Achieved 50% cost savings

BROCHURE

30% reduction in service desk calls. Where agility meets efficiency

WHITE PAPER

Unlock new revenue possibilities with speech analytics

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BLOGS

Can you find your customers in 2.6 Bn social media users and delight them? Analytics can.

CASE STUDY

Terrabytes of data to new revenue possibilities in real-time

INFOGRAPHICS

Decode customer behavior and improve your online sales by 67%

POINT OF VIEW

Infinite possibilities to generate new revenues – customer support analytics

Scaling The CXaaS Frontier

Comprehensive Support Services To Drive Contextual B2B Engagements

Go Cloud and Future Proof Your IT Infrastructure Investments with upto 40% TCO Reduction

Go-to-Market 2X Faster and Outclass Competition with our Digital Transformation Consulting Services

Unlock Geospatial Data with CSS Corp’s Advanced AI and Analytics

Experience CSS Corp’s End-to-End Engineering Services and Highly Efficient Software Testing

BY INITIATIVE

BY INDUSTRY

Expert Voice

Top 5 Emerging Trends In CX And Contact Centers

Ensure IT Ops Excellence

CSS Corp’s Customer Experience Transformation Platform

CSS EDISON™ – CX Transformation Platform

Driving Digital Sustainability with Carbon Neutral Websites

CSS Corp – Corporate Video

CSS Corp Solutions

Improve Operational Efficiencies and Grow Business