Analytics, Automation, Cloud – Each present unlimited possibilities to improve operational efficiencies and grow business by unlocking new sources of revenues.

Our Solutions

Augmented Reality Solutions

Transform CX and cut operating costs with intelligent visual support

Cloud Consulting

Cloud enables enterprises to transform business processes, customer relationships and promotes the sustainable competitive advantage

Automation

Enable proactive and pre-emptive support through automation and improve Customer eXperience and generate additional revenues

Tangible Outcomes

Analyzed customer sentiments and proactively resolved issues with our analytics solution for a global Streaming Device Enterprise

Delighting customers with 90% CSAT
12% improvement in AHT

Prevented revenue loss for a large Retailer with an automated monitoring solution

5x faster resolution of issues
30% reduction in helpdesk calls

Automation & optimization of IT operations enabled significant cost savings for a global Insurance company

Improved infra uptime from 88.3% to 99.73%
>90% First Call Resolution (FCR)

Zero IT infra downtime to ensure undisrupted service during application migration for a premier Investment Bank

20% faster time to market
Achieved 50% cost savings

RESOURCE CENTRE

BROCHURE

30% reduction in service desk calls. Where agility meets efficiency

WHITE PAPER

Unlock new revenue possibilities with speech analytics

Download Now

BLOGS

Can you find your customers in 2.6 Bn social media users and delight them? Analytics can.

CASE STUDY

Terrabytes of data to new revenue possibilities in real-time

INFOGRAPHICS

Decode customer behavior and improve your online sales by 67%

POINT OF VIEW

Infinite possibilities to generate new revenues – customer support analytics

Submit Enquiry

SUBMIT YOUR ENQUIRY

.extended_content ul{text-align:left}.expertisediv_solution2 .expertise4{clear:both}#fontfamily p,#fontfamily ul{font-family:"swis721_btroman","Helvetica Neue",Helvetica,Arial,sans-serif}.fontcolor-cx p,.fontcolor-cx ul{color:#545454;font-size:20px}#tech-support li{font-size:18px}.expertisediv_services .expertise .expertisebigtext{left:5%;right:5%}#menu-item-18954{display:none}.awardslist_div:nth-child(3n+1){clear:both}.hs_email.hs-email.hs-fieldtype-text.field.hs-form-field{margin-top:-4px}.newsinner-text{text-align:justify}.entend-pic{width:60%!important;transform:rotate(0deg)!important;text-align:center;left:20%!important;position:relative}.expertisediv_cloud.expertisediv .expertise5{margin-top:5px}.expertisediv_cloud.expertisediv .expertise .expertisebigtext{padding:10px 10px;top:8%;bottom:12%;height:82%}input#describe_your_need-bfb01396-16e9-48e0-a794-ee44cc220c0c{padding:10px!important;font-size:16px;height:auto}legend.hs-field-desc{font-size:16px;border-bottom:0 solid transparent;margin-bottom:2px}.pageconent .page_head span,.pageconent .page_head p{font-weight:normal!important;font-size:20px}div#wpcs_content_inner_19045{margin:0px!important;height:200px}div#wpcs_content_inner_19045:hover,div#wpcs_content_inner_19045:focus{overflow:auto;width:100%}.expertisediv_solution2 .expertise7{clear:both}.about-us-txt h2{margin-bottom:15px;color:#00adee}img.plus,.pageconent img.minus,.pageconent img.rotate{width:auto!important}li#menu-item-20409{display:none}figure.effect-steve h2{font-size:18px!important}#mega_main_menu.mega_main_sidebar_menu .mega_dropdown>li.current-menu-item>.item_link *{color:#747474!important}#mega_main_menu.mega_main_sidebar_menu .mega_dropdown>li>.item_link:hover *{color:#428bca!important}iframe#hs-form-iframe-0{height:600px!important}.contact-button{position:relative;-webkit-perspective:1000;-webkit-backface-visibility:hidden;-webkit-transform:translate3d(0,0,0);color:#fff;background:#2196f3;text-decoration:none;text-transform:uppercase;font-weight:500;font-size:21px;border:2px solid #fff;border-radius:4px;padding:8px 25px 8px 25px;transition:.3s ease-in-out}.contact-button span{text-transform:none;position:absolute;color:#ee283e;top:20px;left:30px;opacity:0;transition:all 0s ease 0s}.contact-button:hover{transition:.3s ease-in-out;border:2px solid #fff;color:#fff;background-color:#2196f3}.contact-button:hover>span{opacity:1;transition:all .25s ease-in-out .1s}.contact-button:hover:before{transition:.3s ease-in-out;background-color:#fff}.contact-button:before,.contact-button:after{content:"";position:absolute;top:-16px;left:-1px;width:150px;height:25px}.contact-button:before{border:2px solid #2196f3;background-color:#fff;-webkit-transform:skew(-25deg);transform:skew(-25deg);transition:.3s ease-in-out}.contact-button:after{content:"Download CSS Corp\'s";font-size:.45em;top:-9px;left:-2px;color:#2196f3}.shrink #mega-menu-wrap-primary #mega-menu-primary>li.mega-menu-item>a.mega-menu-link,.shrink #mega-menu-wrap-primary #mega-menu-primary li#mega-menu-item-21906 .mega-search .search-icon:before{color:#014e92}.read_more{background:#00adee;padding:5px 15px;color:#fff}.blue-color{color:#00adee;padding-top:30px}li#mega-menu-item-nav_menu-31{padding:0px 15px!important}.expertise.expertise10{margin-top:5px}h2.no_link{color:#58595b!important}.expertisediv_solution2 .expertise10{padding-left:0px;padding-right:2.66px}.expertisediv_solution2 .expertise12{padding-right:0px;padding-left:2.66px}.expertisediv_solution2 .expertise11{padding-left:1.33px;padding-right:1.33px}.expertisediv_solution2 .expertise11,.expertisediv_solution2 .expertise12{margin-top:2px;padding-top:2px}li#mega-menu-item-nav_menu-32{padding-top:0px!important;padding-bottom:0px!important}

Digitize Support Operations and Enhance Customer Experiences

Comprehensive Support Services To Drive Contextual B2B Engagements

Go Cloud and Future Proof Your IT Infrastructure Investments with upto 40% TCO Reduction

Go-to-Market 2X Faster and Outclass Competition with our Digital Transformation Consulting Services

Unlock Geospatial Data with CSS Corp’s Advanced AI and Analytics

Experience CSS Corp’s End-to-End Engineering Services and Highly Efficient Software Testing

Drive Enhanced Cost Savings And Insights With Our Cognitive CX Platform

CSS Corp’s KYRA Transforms Tech Support

Reimagining End-user Experience with AI, Analytics and Automation

CSS Corp – Corporate Video

CSS Corp Solutions

Improve Operational Efficiencies and Grow Business

Digital Assurance