CSS Corp’s new age analytics solutions help you deliver personalized experiences at every customer touchpoint. We do this through our next-generation business intelligence platform powered by end-to-end analytics offerings including strategy, multi-disciplinary data insights, and an advanced analytics consulting framework.

Customer experience analytics

Deep Driven Insights to customer sentiments, buying behavior and satisfaction levels that drive business success

Conversational Analytics

With voice as the channel, organizations can benefit from huge cost savings and be more agile and efficient

Marketing Analytics

Approach customers with intelligent strategies, deliver personalized and contextual messaging

IT Operations Analytics

Change support operations forever. Let our analytics help you achieve faster resolutions and improved CSATs

IOT Analytics

Eliminate unplanned shutdowns, enables proactive scheduling of maintenance tasks and schedules for continuous improvements.

Speech Analytics

Your customer’s voice is your winning strategy. Accurate insights 25 languages and 100 dialects

Early Warning System (EWS)

Flagging more than 70% of the events – even before they become mission critical

Log Analysis

90% of the data needed to make informed decisions may lie unused if not for a smart analytical partner

CxO Dashboards

Enabling self-service and on the go insights to support and aid strategic decision making

BROCHURE

Improve first call resolution by 12% -15% and win more clients

WHITE PAPER

Win additional revenues with a 360 degree view of your customer – See how

Blogs

New age speech analytics with 90% accuracy in over 25 languages and 100 dialects. Here’s how

Submit Enquiry
close slider

SUBMIT YOUR ENQUIRY