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CSS Corp’s new age analytics solutions help you deliver personalized experiences at every customer touchpoint. We do this through our next-generation business intelligence platform powered by end-to-end analytics offerings including strategy, multi-disciplinary data insights, and an advanced analytics consulting framework.
Deep Driven Insights to customer sentiments, buying behavior and satisfaction levels that drive business success
With voice as the channel, organizations can benefit from huge cost savings and be more agile and efficient
Approach customers with intelligent strategies, deliver personalized and contextual messaging
Change support operations forever. Let our analytics help you achieve faster resolutions and improved CSATs
Eliminate unplanned shutdowns, enables proactive scheduling of maintenance tasks and schedules for continuous improvements.
Your customer’s voice is your winning strategy. Accurate insights 25 languages and 100 dialects
Flagging more than 70% of the events – even before they become mission critical
90% of the data needed to make informed decisions may lie unused if not for a smart analytical partner
Enabling self-service and on the go insights to support and aid strategic decision making