It easily integrates with any enterprise and scales to adapt to multiple concurrent conversations. Knowledgebase adaptations are instant and deploy in under 12 weeks. With Machine Learning in its DNA is adaptive and can learn from chat transcripts on the go providing assistance to the user that is intelligent and on point.
CSS Corp leverages in support conversations to provide the user and the agent with contextually relevant insights. With text and speech integration, can support multimedia content and extract relevant data from any type of content adding it to its knowledge base for future use.
It uses Deep Neural Network, Page Ranking, and NLP to facilitate human-like interaction. With IoT becoming prominent in all the businesses and homes is clearly a forerunner of AI technology which can be customized according to business needs and to help you plan your manpower efficiently to drive more profit to your business.
