Conversational Analytics Enable Customers to have Conversations
CSS Corp offers AI-Based Conversational Analytics that enable customers to have powerful, impactful conversations with brands and helps them with insights and a new radical vision to solve a challenge. With voice driving actions, organizations can benefit from huge cost savings, accelerated time to markets, immediate and real-time responses that transform organizations to be more agile, efficient and productive.
Provide painless, free engagements that customers can start and engage with using their voice. No more wasting time on endless forms repeated information access or seek. Our conversational ai platform for enterprises and intelligent voice support platform makes use of NLP and AI technologies to understand and translate context to start and engage with business functions seamlessly. This eliminates a lot of touchpoints if done traditionally. The result Super speed and immediate responses.
At CSS Corp, Our Voice based service automation aims at simplifying business processes and customer journeying mapping. We are working extensively with our existing customers to positioning Voice as the new frontier for personalized customer experience.