CSS Corp’s predictive maintenance analytics solution for IoT, enables proactive scheduling of maintenance tasks and eliminates unplanned downtime of machines, optimizes maintenance costs and increases Overall Equipment Effectiveness (OEE). Using sensors and predetermined values, it can trigger alerts highlighting equipment condition, start preventive maintenance and loop all necessary stakeholders in between offering end-to-end resolution.
CSS Corp provides deeper visibility into operations by providing operational insights to re-engineer processes and improve efficiency. Our customer and agent performance analytics solution provides secure access to key performance indicators (KPIs) and metrics that enable enterprises to proactively monitor deviations or any breaches in set thresholds. Accurate Interactive data visualizations empower enterprises to drive service delivery quality and efficiency.
20% Improved Customer Experiences
30% Productivity Improvements
25-40% increase in Service Optimization
25-30% decrease in Cost Reduction