IT leaders are on the constant lookout to simplify their operations, accelerate business processes, reduce costs and increase efficiency. However, this requires a new perspective on the implementation approach and a shift in data integration, standardization, governance, and orchestration strategies.
After a long hiatus marked by limited innovation in IT, AI is fostering predictive customer engagement culture and prompting enterprises to reimagine IT operations strategy for better business outcomes.
In this context, CSS Corp brings to you, Contelli – an Intelligent Automation Platform for Hybrid IT Operations that promotes convergence of human intelligence with machine intelligence resulting in improved business agility, intelligent it operation analytics, operational excellence, resilience, and faster time-to-market.
The platform is an ‘amalgamation of AI, analytics and automation that cohesively predicts models and subsequently manages/solves a complex infrastructure ecosystem effortlessly, resulting in an unprecedented CX by simplifying your operational activities through cognitive technologies’.
Contelli has been designed specifically to provide our customers tangible and lasting benefits with a focus on service excellence, process efficiency and reducing cost through automation. Below are the key differentiators for Contelli:-
- Cognitive Power – Convergence of AI, Analytics and Advanced statistical models
- Context Driven – Detect related events and entities across large data sets (Real-time and Historical) to provide context-based services
- Modular Delivery – Choosing the stack and services is highly modular enabling tailored solutions per requirements
- Predictive Models – Surface patterns, identify uncharacteristic behavior and resolve issues ahead of impact to the environment
- Continuous Optimization – Understands dependencies, analyze issues and continuously learn to optimize capabilities
- Empowered Knowledge Pool – Data insights, historical patterns, event correlations, and continuous learnings create an empowered knowledge base
- Intelligent IT Operation Analytics – Get detailed analytics across all the operations in the IT sector
Key Solution Benefits:
- Reduction in TCO – 40% to 60% reduction in the overall cost through automation, self-help, and multi-tenant service model.
- Increase in Operational Efficiency – Reduction in downtime through real-time monitoring, resulting in 30-40% increase in operational efficiency
- Reduction in Full-time Equivalent (FTE) – 45% to 65% reduction through enhanced automation
- Quick Incident Resolution – Our solution helps reduce Mean Time to Resolution (MTTR) through autonomic resolution and self-heal by 3X and gives a 360-degree holistic view of the enterprise IT infrastructure
- The consistency of Operations – Provides consistency in operations through a predictive monitoring and security solution, which helps detect and prevent up to 70% vulnerabilities in the security landscape much before they occur
