Unlock and amplify human intelligence to enhance operational efficiency
Automated Learning and Agent Amplification
CSS Corp’s advanced IT operations platform, Contelli, amplifies human intelligence. It creates significant operational efficiencies and competitive advantage by reducing “intellectual labor”.
Contelli learns and understands new scenarios, enriching its ability to handle issues that may arise in the future. The SOPs, guided resolutions and real-time diagnosis mechanism help agents in implementing changes or troubleshooting issues in a significantly shorter timeframe.