Efficient and effective management of your infrastructure for enhanced business value
Today’s connected world demands information to be available across multiple access points and devices. It is important to manage this infrastructure backbone such that, it always provides the right user experience, the right information at the right time. This is where a support partner can help you augment your infrastructure, fix issues, provide consulting services and recommend best practices to adopt and implement. CSS Corp is a true extension of your IT team. We provide proactive management of your IT environment to deliver superlative customer experience.
Why CSS Corp
Over a decade, CSS Corp has been providing managed services. Insights amassed from all our engagements to develop our CSS Corp Active Delivery Framework ensures service delivery is pre-emptive, rather than proactive or reactive support. This framework ensures enhanced customer experience while optimizing processes, adhering to regulatory compliance and reducing your IT support cost. Our service partnerships with industry leaders like ServiceNow for help desk support, AWS for cloud based infrastructure and monitoring, TrustWave for security extends our commitment to provide comprehensive support. As your support partner, we help you arrive at the best strategy, framework and implementation plan to power your IT organization to the next level in operations, management and security. Being wired to support, our services are designed to support you regardless of the infrastructure you may operate in or the devices you support.
- InfraSupport services: End-to-end InfraSupport services right from assessment to consulting and monitoring of your infrastructure on a consistent basis. Our InfraPortal helps you customize the level of service needed via InfraWatch, InfraOps or InfraSolve
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- End-user computing services: Being leaders in support services and having insights from a billion transactions, we provide you with cost optimized, end-user computing solutions that take care of workplace management, call flows, escalations matrixes, incident management etc.
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- Cloud services: Being pioneers in cloud managed services, we help you assess, monitor and migrate your existing infrastructure into a highly reliable, nimble and agile infrastructure on the cloud
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- Managed mobility services: Our mobility range of services provide consultation, strategy, BYOD assessment, readiness assessment, application development and testing services giving you smarter and efficient mobile applications, access to best of breed partnerships and latest technology in place
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- Enterprise security services: Our enterprise security services help augment your security perimeter and keep threats and malware attacks at bay. Our partnership with Qualys ensures that our clients get the best and robust protection across devices on your enterprise landscape
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- 30% reduction in TCO
- Robust network infrastructure with disaster recovery capabilities using multiple operational world class Network Operations Center (NOC) & Security Operations Center (SOC)
- Extensive experience in offering 24/7 management of data centers with mission critical applications and strict SLAs
- ITIL Service Management framework based service offering and delivery
- Single partner for your tech and infrastructure support services
- 24/7 help desk support in 25 languages
- Remote monitoring and management capability of all or a majority of the objects
- Deliver cloud managed services with a predictable billing model, where the customer is aware of their regular IT management expenses